CJ33 Privacy Policy – Our Commitment to Protecting Your Information

cj33 We place the utmost importance on the privacy of users in Bangladesh. This Privacy Policy explains what personal data is collected when you use the cj33 platform, why it is collected, and how it is kept secure.

This Privacy Policy applies to all services accessed through cj33's website, mobile app, or any other digital channel. By accessing the platform, you are considered to have accepted this policy.

This policy has been developed in accordance with international data protection standards (GDPR-inspired) and is aligned with the applicable legal framework in Bangladesh.

Cj33 only collects information that is necessary to provide platform services, ensure security, and meet legal obligations.

Information Collected at Registration:

• Full name and date of birth (for age verification)
• Mobile number (primary contact method)
• Email address (for notifications and account recovery)
• Region of Residence (for service availability verification)
• Password (stored in encrypted form and never readable in plain text)

For identity verification:

• A copy of your National ID card or passport
• Selfie or photo (if required)
• Proof of Address

Automatically Collected Information:

• Device Information (model, operating system)
• IP Address & Approximate Geographic Location
• Browser & App Usage Logs
• Cookies & Session Data

Cj33 uses the information it collects solely for the purposes listed below. Your data is never used for any other reason:

• Account Management: Login, security verification, and session management.
• Payment Processing: Maintaining records of deposits, withdrawals, and transaction history.
• Customer Service: Troubleshooting and providing support.
• Fraud prevention: Analyzing usage patterns to detect suspicious activity.
• Legal Obligation: Submitting legally required reports to the relevant authorities.
• Service Improvement: Anonymous analytics to improve the overall platform experience.
• Contact: Sending important account notifications and promotional offers.

Cj33 does not sell your personal information to third parties. However, limited data may be shared in the specific circumstances below in order to provide our services:

• Payment Processing Partners: bKash, Nagad, and other payment gateways — solely to process transactions.
• Identity Verification Service: An international service designated for KYC verification — used solely for identity document verification.
• Law Enforcement: By court order or legal obligation — limited to specified data only.
• Auditors & regulatory authorities: For routine audits required to maintain our license.

All partners listed above are bound by agreement with cj33 and are obligated to use any information received solely for its intended purpose.

The cj33 platform uses cookies and similar technologies to enhance your experience. Details on each type of cookie are provided below:

Essential Cookies (cannot be disabled):

• To maintain login sessions
• For security token storage
• To remember language and preference settings

Performance Cookies (Optional):

• For monitoring page load performance.
• To understand which sections are used most frequently
• For detecting technical errors and issues.

Cookie Controls:

• You can delete or disable cookies from your browser settings.
• Disabling non-essential cookies will not affect access to the platform's core features.
• Set your preferences in the cookie consent popup on your first visit.

Cj33 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration of account activity and up to 5 years after account closure.
• Transaction Records: Minimum 5 years as required by legal obligations.
• Customer support chat logs: 3 years.
• Login & Session Data: 90 days.
• Marketing preferences: Until you change it.

Upon an account closure request, cj33 will delete all data within the designated timeframe, except where retention is required by legal obligation.

As a cj33 member, you have the following rights over your personal data:

Cj33 places the highest priority on child safety. All services on our platform are strictly prohibited for anyone under the age of 18.

• Cj33 does not knowingly collect information from anyone under the age of 18.
• Any attempt by a minor to register an account is blocked during the registration process.
• If any minor's data is collected inadvertently, it will be deleted immediately.
• If you suspect a minor is using your account, contact us immediately at support@cj33.ws.

Cj33 may update this Privacy Policy as needed. In the event of any changes:

• You will be notified via your registered mobile number and email before any significant changes take effect.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

To request previous versions of our Privacy Policy, please contact support@cj33.ws.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us through the following:

• Email: privacy@cj33.ws (Dedicated data protection contact)
• General Support: support@cj33.ws
• Live Chat: Available on the platform 24/7

We will provide an initial response within 7 business days of receiving a complaint and aim to resolve it within 30 days.